Clubmy Terms & Conditions

These terms and conditions apply to the Clubmy online betting platform (https://clubmy.ws) and all associated services. They govern all activities on the platform, including opening an account, placing bets, and withdrawing winnings.

Clubmy's terms and conditions are written to be clear and straightforward for bettors in Bangladesh. If anything is still unclear, reach out to our support team — they're happy to help in Bangla.

• These terms and conditions apply to adults only (18 years of age or older).
• Clubmy reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• In any dispute, Clubmy's decision is final.

To open an account with Clubmy, you must meet the eligibility criteria listed below. All information provided at registration must be accurate and truthful. Registering with false information may result in account termination and forfeiture of any deposited funds.

• You must be at least 18 years old — no exceptions.
• Your correct name, date of birth, address, and mobile number are required.
• Only one account per person is permitted.
• Multiple members of the same household may operate separate accounts from the same device or IP address, provided Clubmy is notified in advance.
• Withdrawals cannot be processed until KYC verification is complete.
• To update your account details, please contact support.

Clubmy may request a copy of your National ID, passport, or driving license at any time for KYC (Know Your Customer) verification. This is done solely to protect your account and funds.

Before placing bets on clubmy, it's important to read the specific rules for each market. Our betting policy is fully transparent — no hidden terms.

• Once a bet is placed, it cannot be changed or cancelled unless expressly authorized by clubmy.
• Separate live betting rules apply once a match or event has started.
• If incorrect odds are displayed due to a technical error, Clubmy reserves the right to void the affected bet.
• If a match is abandoned or postponed, bets will be settled in accordance with clubmy's established policy.
• Arbitrage betting and the use of betting software are strictly prohibited.
• Maximum and minimum bet limits may vary across different markets.

All payment transactions on clubmy are processed through fully secure, encrypted channels. We support bKash, Nagad, Rocket, and major bank transfers.

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• KYC verification must be completed on your account before any withdrawal can be processed.
• Withdrawals are typically processed within 24 hours.
• Withdrawing via the same method used to deposit is the quickest and easiest option.
• Withdrawals may be delayed or suspended in cases of suspected fraud or irregular transactions.
• If you experience any payment-related issues, please contact our support team.

Clubmy regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which must be read carefully before claiming.

• The welcome bonus is available to new members only, once per person.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Any abuse of bonuses or manipulation of promotions will result in bonus cancellation and account suspension.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Clubmy reserves the right to modify, suspend, or cancel any promotion at any time.
• Bonuses have an expiry date — any unused bonus will be forfeited once the deadline passes.

Clubmy takes responsible betting very seriously. We believe betting is a form of entertainment and should never become a source of financial stress. That's why we have a number of protective measures in place.

• Set your own daily, weekly, or monthly betting limits at any time.
• Self-exclusion — the option to temporarily or permanently exclude yourself from the platform.
• A strict verification process is in place to prevent anyone under 18 from opening an account.
• Clubmy may intervene automatically if signs of problematic betting behaviour are detected.

If you feel your betting is getting out of control, please reach out to our support team. We're always here to help.

Clubmy reserves the right to suspend or permanently close accounts in the following circumstances. All such decisions are considered final.

• Providing false or incomplete registration information.
• Operating multiple accounts.
• Bonus abuse or any fraudulent activity.
• Hacking, scraping, or use of any unauthorized technology.
• Money laundering or suspicious financial activity.
• Inappropriate conduct toward other users.

Clubmy treats the protection of your personal information as a top priority. Your data is collected, stored, and used in accordance with our privacy policy.

• Your personal information is never sold to third parties.
• Information may be shared with selected partners only where required by law or for security purposes.
• All data is transmitted securely using SSL encryption.
• To request deletion of your data, please contact our support team.

For more details, visit our Privacy Policy Read.

If you have a dispute or complaint with clubmy, please contact our support team first. We are able to resolve most issues quickly and amicably.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex issues will be resolved within 7 business days.
• In any dispute regarding bet outcomes, clubmy's decision is final.
• Where technical errors can be substantiated, Clubmy will provide a fair resolution.

Clubmy reserves the right to amend these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or SMS.

• Updated terms take effect from the date they are published.
• Visit this page regularly to stay up to date with the latest changes.
• Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.

These terms were last updated in January 2026. If you have any questions, please visit our Help Center here.